Go fund me customer service
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You’ll be working in a dynamic environment, where you’ll need to be resourceful, creative, adaptable and solution focussed.You’ll be connecting directly with organizers who are making a difference in this world, and generous donors who impact the success of each cause.Making a difference by offering empathetic support to our customers.We are looking to bring in even more talented folks who can keep stretching our game to the next level!
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We’ve hired and retained a group of incredible and intelligent individuals, and we push each other to be the best we can be. This is an incredibly fast-paced role where you are required to move quickly and think on your feet. We bring a world-class customer support experience to our customers 24/7, and our Product and Engineering teams leverage our direct feedback to continually improve the GoFundMe customer experience. The Customer Care team is on the front line of understanding our customers' needs. Our customers have raised over $15 billion for their personal causes, making GoFundMe a top 200 website in the US based on traffic, with a monthly audience of over 100 million people.
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When someone sees a need-whether it’s in their neighborhood or across the globe-they can turn their compassion into action through GoFundMe. Serving as the world’s most trusted fundraising platform, GoFundMe is committed to creating a better world by making it safe and easy for people to support causes they’re passionate about. Do you believe that people should compassionately support one another to create a better world? Well, we do!